Payment Policy

Effective Date: March 29, 2026
Website: deftonemerch.net
Support: [email protected]

This Payment Policy explains the payment methods we accept, how payments are processed, and important billing terms.

1) Accepted Payment Methods

We accept payments through PayPal, including:

PayPal balance
Major debit and credit cards (availability depends on your country and PayPal)
Any other payment method that PayPal enables for your location and account

Payment options shown at checkout may vary depending on your region, currency settings, and PayPal availability.

2) Payment Processing & Security

All payments are processed securely via PayPal through our business PayPal account.

We do not store full card details on our website.
Your payment details are handled by PayPal according to their security and privacy standards.

3) Currency

All prices are shown and charged in USD (United States Dollars) unless clearly stated otherwise.

4) Shipping Charges & Taxes at Checkout

We offer free shipping, and no shipping charges are added at checkout.
We do not charge sales tax at checkout.

5) VAT, Customs & Import Requirements

Depending on your country, your local customs authority or carrier may require additional information to clear your package. In some countries, a VAT number / tax ID may be requested from the recipient.

Any customs duties, VAT, import taxes, handling fees, or documentation requirements are determined by your local authorities and are not controlled by us.
If your customs office or carrier requests a VAT number or tax ID, it is the customer’s responsibility to provide it to avoid delays, returns, or disposal.

6) Order Confirmation

After successful payment, you will receive:

an on-screen order confirmation, and
an email confirmation with your order details (check spam/junk folders if needed).

7) Failed or Declined Payments

If your payment is declined or fails, the order will not be completed. Please try again or use a different payment method. Your bank or PayPal can provide the reason for the decline.

8) Billing Information Accuracy

Customers are responsible for entering correct billing and contact details. Incorrect details may delay processing or delivery.

9) Chargebacks & Payment Disputes

If you experience any issue with an order, please contact us first at [email protected] so we can help resolve it quickly.

If a dispute/chargeback is opened, we may provide order details and shipping/tracking information to PayPal or the payment provider to assist in resolving the claim.

10) Refunds

Approved refunds are issued to the original payment method used at checkout (PayPal/card via PayPal). Refund timing depends on PayPal and your bank.

For details, please see our Return & Refund Policy.