Terms Of Service
Effective Date: March 29, 2026
Website: deftonemerch.net (the “Site”)
Operator: Eoont Inc. (“we,” “us,” “our”)
Support Email: [email protected]
These Terms Of Service (“Terms”) govern your access to and use of this Site and any purchase you make from us. By using the Site, you agree to these Terms and to the policies referenced here (including our Shipping Policy, Return & Refund Policy, Payment Policy, and Order Cancellations Policy).
1) Unofficial Fan Store Disclosure
This Site is an unofficial fan-made store. We are not affiliated with, endorsed by, sponsored by, or approved by Deftones, their management, label, or any official merchandising company.
Any trademarks, names, or references belong to their respective owners and are used only for descriptive purposes to help fans find related items.
2) Online Store Terms
By using this Site, you confirm that you are the age of majority in your jurisdiction, or you have permission of a parent/guardian to use the Site.
You agree not to use our products or Site for any unlawful purpose, and you will not violate any applicable laws (including intellectual property laws).
3) General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Service without our written permission.
4) Accuracy of Information
We try to keep information on the Site accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free. Product images are for illustration, and colors may vary by screen/device.
We reserve the right to correct errors, inaccuracies, or omissions (including after an order is submitted) and to update information at any time.
5) Products, Availability & Pricing
All prices are shown in USD unless otherwise stated.
Products may be limited in quantity or discontinued at any time.
We may change product descriptions and prices without notice.
6) Orders, Billing & Account Information
You agree to provide current, complete, and accurate purchase information for all orders placed on our store. We may limit, cancel, or refuse any order at our discretion, including suspected fraud or abuse.
If we change or cancel an order, we may notify you using the email address and/or contact details provided at checkout.
7) Payments
Payments are processed securely through PayPal, including eligible debit/credit card options that PayPal supports in your region.
We do not request that you email card details. Please do not send payment card information by email.
For details, see our Payment Policy.
8) Shipping & Delivery
We ship internationally from China. Delivery times are estimates and may vary due to customs, local carrier delays, weather events, or peak-season volume.
We provide tracking for orders. Carriers may include USPS, SF International, and local delivery partners depending on the destination and routing.
For full details, see our Shipping Policy.
9) Returns, Refunds & Exchanges
Return/refund eligibility, timelines, and requirements are set out in our Return & Refund Policy. By purchasing from our Site, you agree to those rules.
10) Cancellations & Order Changes
Cancellations and order changes are time-sensitive and may only be possible before production/shipping stages.
For full details, see our Order Cancellation Policy.
11) Third-Party Tools & Links
We may provide access to third-party tools or links (e.g., payment processing, tracking, analytics). We do not control third-party websites and are not responsible for their content, policies, or practices. Use them at your own discretion.
12) User Comments, Feedback & Submissions
If you send us ideas, feedback, or submissions, you agree we may use them without restriction (unless prohibited by law). You must not submit content that is unlawful, abusive, defamatory, or that infringes on the rights of others.
13) Prohibited Uses
You are prohibited from using the Site or its content:
for any unlawful purpose
to violate any laws or regulations
to infringe intellectual property rights
to transmit malware, viruses, or harmful code
to harass, abuse, discriminate, or intimidate others
to submit false or misleading information
to scrape, spam, phish, or attempt to bypass security features
We may suspend or terminate access for violations.
14) Disclaimer of Warranties
The Site and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
15) Limitation of Liability
To the maximum extent permitted by law, Eoont Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products.
Where liability cannot be excluded under applicable law, liability is limited to the maximum extent permitted.
16) Indemnification
You agree to indemnify and hold harmless Eoont Inc. and its affiliates, contractors, and service providers from any claims arising out of your breach of these Terms or violation of any law or third-party rights.
17) Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain in effect.
18) Termination
We may terminate or restrict access to the Site if you breach these Terms. Obligations and liabilities incurred before termination survive termination.
19) Entire Agreement
These Terms, together with the policies referenced, constitute the entire agreement between you and us regarding use of the Site and purchases from the Site.
20) Governing Law
These Terms are governed by and construed in accordance with the laws of the United States.
21) Changes to These Terms
We may update these Terms at any time by posting changes on this page. Your continued use of the Site after updates means you accept the revised Terms.
22) Contact Information
For questions about these Terms, contact:
[email protected]